Privacy Policy

1. Introduction

Checkout Assurance (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify application and website.

2. Information We Collect

We collect information that you provide directly to us, including:

• Email address (for waitlist signup and account creation)
• Shopify store information (when you install our app)
• Checkout failure data (error types, timestamps, cart values - no personal customer data)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Send you checkout failure alerts and notifications
• Communicate with you about products, services, and updates
• Analyze usage patterns to improve our app

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide you services. Failure logs are retained according to your subscription plan (30 days, 90 days, or 1 year).

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@checkoutassurance.com