Terms of Service
Last updated: March 2026
1. Acceptance of Terms
By accessing or using Checkout Assurance, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.
2. Description of Service
Checkout Assurance is a Shopify application that monitors checkout failures and provides real-time email alerts to store owners. We detect shipping errors, payment gateway issues, and other checkout problems.
3. Account Registration
To use our service, you must have a valid Shopify store and install our app through the Shopify App Store. You are responsible for maintaining the confidentiality of your account credentials.
4. Subscription and Billing
Our service is offered through subscription plans billed through Shopify. By subscribing, you agree to:
- Pay all applicable fees as per your selected plan
- Automatic renewal unless you cancel before the renewal date
- No refunds for partial months of service
5. Free Trial
We offer a 14-day free trial for all plans. No credit card is required to start the trial. After the trial period, you must subscribe to continue using the service.
6. Acceptable Use
You agree not to:
- Use the service for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the service
- Resell or redistribute the service without authorization
7. Limitation of Liability
Checkout Assurance shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service.
8. Termination
We reserve the right to terminate or suspend your account at any time for violation of these terms. You may cancel your subscription at any time through the Shopify admin.
9. Changes to Terms
We may update these terms from time to time. We will notify you of any material changes by posting the new terms on this page and updating the “Last updated” date.
10. Contact Us
If you have any questions about these Terms of Service, please contact us at support@checkoutassurance.com